This document was last updated on June 25, 2026
This cookie policy (“Policy”) describes what cookies are and how they’re being used by the eu.novogene.com website (“Website” or “Service”) and any of its related products and services (collectively, “Services”). This Policy is a legally binding agreement between you (“User”, “you” or “your”) and Novogene (UK) Company Limited (“Novogene (UK) Company Limited”, “we”, “us” or “our”). If you are entering into this Policy on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to this Policy, in which case the terms “User”, “you” or “your” shall refer to such entity. If you do not have such authority, or if you do not agree with the terms of this Policy, you must not accept this Policy and may not access and use the Website and Services. You should read this Policy so you can understand the types of cookies we use, the information we collect using cookies and how that information is used. It also describes the choices available to you regarding accepting or declining the use of cookies.
What are cookies?
Cookies are small pieces of data stored in text files that are saved on your computer or other devices when websites are loaded in a browser. They are widely used to remember you and your preferences, either for a single visit (through a “session cookie”) or for multiple repeat visits (using a “persistent cookie”). Session cookies are temporary cookies that are used during the course of your visit to the Website, and they expire when you close the web browser. Persistent cookies are used to remember your preferences within our Website and remain on your desktop or mobile device even after you close your browser or restart your computer. They ensure a consistent and efficient experience for you while visiting the Website and Services.
Cookies may be set by the Website (“first-party cookies”), or by third parties, such as those who serve content or provide advertising or analytics services on the Website (“third party cookies”). These third parties can recognize you when you visit our website and also when you visit certain other websites.
What type of cookies do we use?
We group the cookies used on our Website into the categories below. The specific cookies identified on our Website are based on our cookie scan and may be updated from time to time as the Website and the services active on it change.
Function cookies
These cookies and similar technologies help us improve the quality of your user experience and provide enhanced functionality and personalization. For example, they may help remember language, region, interface, or display preferences. If you do not allow these cookies, some enhanced features may not function properly.
Preferences cookies
These cookies and similar technologies help us measure how many users visit our Website and understand how visitors interact with our services. They help us identify popular pages, diagnose issues, evaluate campaign performance, and make improvements to website content and user experience. If you do not allow these cookies, we may not be able to measure and improve website performance as effectively.
Measurement cookies
These cookies and similar technologies help us improve the quality of your user experience and provide enhanced functionality and personalization. For example, they may help remember language, region, interface, or display preferences. If you do not allow these cookies, some enhanced features may not function properly.
Marketing cookies
These cookies and similar technologies help us and our third-party partners deliver personalized ads or marketing content, measure campaign performance, and understand the effectiveness of our digital marketing activities. They may be used to build a profile of your interests and show you relevant content on our Website or other websites. If you do not allow these cookies, you may receive less relevant advertising.
Other cookies
These cookies and similar technologies are used for activities that do not fit the categories above. Where these cookies are not strictly necessary, they will only be used where permitted by law and, where required, with your consent.
Where we use advertising or marketing cookies, these may help us and selected third-party partners measure campaign performance and provide more relevant marketing content. These cookies are listed in our cookie table where identified by our website scan and can be managed through our cookie preference centre.
Do we use web beacons or tracking pixels?
Our emails may contain a “web beacon” (or “tracking pixel”) to tell us whether our emails are opened and verify any clicks through to links or advertisements within the email.
We may use this information for purposes including determining which of our emails are more interesting to users and to query whether users who do not open our emails wish to continue receiving them.
The pixel will be deleted when you delete the email. If you do not wish the pixel to be downloaded to your device, you should read the email in plain text view or with images disabled.
What are your cookie options?
If you don’t like the idea of cookies or certain types of cookies, you can change your browser’s settings to delete cookies that have already been set and to not accept new cookies. Visit internetcookies.com to learn more about how to do this.
Please note, however, that if you delete cookies or do not accept them, you might not be able to use all of the features the Website and Services offer.
Changes and amendments
We reserve the right to modify this Policy or its terms related to the Website and Services at any time at our discretion. When we do, we will revise the updated date at the bottom of this page, post a notification on the main page of the Website. We may also provide notice to you in other ways at our discretion, such as through the contact information you have provided.
An updated version of this Policy will be effective immediately upon the posting of the revised Policy unless otherwise specified. Your continued use of the Website and Services after the effective date of the revised Policy (or such other act specified at that time) will constitute your consent to those changes.
Acceptance of this policy
You acknowledge that you have read this Policy and agree to all its terms and conditions. By accessing and using the Website and Services you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to access or use the Website and Services.
Contacting us
If you have any questions, concerns, or complaints regarding this Policy or the use of cookies, we encourage you to contact us using the details below:
dpo@novogene-europe.com
https://eu.novogene.com/contact-us